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Newsletter Message Template Missing

Posted: March 31, 2017 at 6:55 am

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commgladm

March 31, 2017 at 6:55 am

We are trying to decide between using MailChimp or the Newsletter template, but the Newsletter template is missing.
– using Version 4.9.35.p
– under Event Espresso, Messages, Settings there are no inactive types
– under Default Message Templates I have 17 message types available but none of them are Newsletter

Joanne Rogers


Josh

  • Support Staff

March 31, 2017 at 8:21 am

Hi Joanne,

You can follow this guide to set up and send Newsletter Messages:

https://eventespresso.com/wiki/how-to-create-and-send-a-newsletter/


commgladm

March 31, 2017 at 8:38 am

So basically Newsletter is now called Batch? Sigh. Guess your online documentation needs some updating! I was able to find this and that it recommends using MailChimp, which also helps answer the “which should be use” question


Josh

  • Support Staff

March 31, 2017 at 8:48 am

May I ask where did you see some documentation that needs updating?


commgladm

March 31, 2017 at 9:28 am

I went back and checked my browser history. The information I had found was in the Forums (with no link back to the documentation, where I would have found the more recent/updated info).

Joanne


Josh

  • Support Staff

March 31, 2017 at 10:15 am

You’ll find the most up-to-date information in the Documentation. The forums can have out of date information because the information in the forum replies is applicable to the version of the software at the time of writing.

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