Posted: August 14, 2013 at 9:12 pm

Michelle Grimm

August 14, 2013 at 9:12 pm

Dear Support—our web developer has installed the software and now we need to fine tune, this is how we would like the checkout process to be.

This is the registration info page, it has the Purchase Tickets Now button on the bottom of page:

Would like for registrants to click on that button and it open up directly to the shopping cart page, no need to replicate all the info, but just provide drop down menu boxes and if possible have the registration info fields just below these, with payment options displayed (MC, Visa and PayPal, with field for their CC info if they don’t want to do PayPal). So they can do all this on this one page, and hopefully just have one more page to go to where they confirm their purchase.

thank you,
Michelle Grimm

Michelle Grimm

August 14, 2013 at 10:52 pm

this is additional email to add to my previous forum question…so, I found this site who uses EE
We like the way on their registration you can just select the event, and it takes you right to input your personal info and then to CC payment option, and CC fields show right up in the page, no going into PayPal to process CC payment. We don’t have PayPal Pro, so we still need to use PayPal regular, but want to be sure it’s easy for CC payments, that this option is clearly accessible. So, just sending you this website as example, except of course we need our pages to be a nice match to our website:) Thanks so much..I don’t talk “tech” too well, so wanted to show examples. Thanks, Michelle Grimm


August 15, 2013 at 3:25 am

Hi Michelle,

The current basic process is:

The user will select an event by clicking the register button
They will see the details and the registration form, and fill out the form
They will then go to a confirmation page (this can be skipped, see the General Settings)
Then they will go to the payment page. If they choose an offsite payment, such as PayPal they will be sent there and returned to a thank you page. Otherwise they will pay on your site and be sent to the thank you page.

With Multiple Event Registration (the cart), the process is:

The user will select one or more events by clicking the add to cart link/s
When ready they will click the view cart
In the cart they will add the correct ticket numbers and promotional codes if applicable
They will then click the continue button and add in the attendee data
They will then be sent to the confirmation page (which can be skipped)
They will then be sent to the payment page as per above.

You can reduce this process somewhat by a) skipping the confirmation page and b) if you use just one gateway that is offsite (like PayPal) you can skip the påayment page, there is an option in the individual gateway that will redirect the user direct to the gateways site.

There isn’t really any way to modify this process much though of course your developer can modify the pages templates for style and structural reasons.

4.X will be using a one page registration process made all fancy with javascript.

Hopefully that answers your queries, but if not please advise.

Jerry Gilden

August 21, 2013 at 11:38 am

Dean, are you available, really need some help with set up


August 21, 2013 at 11:22 pm


How can I help?

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Status: closed

Updated by  Dean 7 years, 6 months ago ago

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