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August 17, 2020 at 2:21 pm

Hi there,

You’ll need to use HTML within the ticket description, so in your example your description would be:

Conference participants will get certificate with continuing education credit points as follows:
<ul>
    <li>19,0 continuing education credit points for the civil engineer qualification;</li>
    <li>15,4 continuing education credit points for the energy performance of buildings qualification.</li>
</ul>

Which outputs something like: https://monosnap.com/file/ZMp9F2pWY1dh1B9kX8mM1NxJlqhXn4

August 18, 2020 at 8:06 am

You’re most welcome