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New Plugin Image Buttons Don't Work

Posted: June 26, 2012 at 11:50 pm


June 26, 2012 at 11:50 pm

I can not upload a featured image to my events nor insert images or media file. The buttons do not work. I had tried Safari and Firefox browsers and I get the same response. Can someone please help me with this?

Also, The custom-files plugin doesn’t show up in my plugins list after I install it. So I cannot activate it. Is that suppose to happen?




June 27, 2012 at 12:11 am

Ok, you can ignore this message. I fixed the issue. Thanks!

Seth Shoultes

  • Support Staff

June 27, 2012 at 12:21 am

What was the problem?


July 3, 2012 at 3:06 am

How did this get fixed? I am having the same problem and despite turning off non EE plug-ins, I can’t find a fix.


July 8, 2012 at 6:28 pm


I deactivated a plugin that was conflicting with the event expresso plugin. Try turning off all your plugins while the event expresso plugins are active. THen activate each one (one at a time to see which one cause the image upload or button problem.


Could you answer my second question in my initial post. I still have not figured that one out. How do I know whether or not the custom-files plugin is active or not. It does not display in my list of plugins.


Seth Shoultes

  • Support Staff

July 9, 2012 at 7:54 am

@tmccowin you need to extract the custom files addon zip. Then upload the files to the wp-content/uploads/espresso/ directory. However, the files need to be uploaded to the correct locations, so please refer to the readme file that is in the custom files addon.

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