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NEW EE – Expiration Date?

Posted: September 7, 2023 at 2:18 pm


September 7, 2023 at 2:18 pm

Please guide me to where the setting for the expiration date is on the new interface.
I cannot find it for the life of me.

I need to edit asap.


  • Support Staff

September 7, 2023 at 4:33 pm

Hi there,

What do you mean by expiration date, please?

The event end date?

Ticket sale end date?

By new EE do you mean EE5 with the ‘advanced editor’?


September 9, 2023 at 1:30 am

Ticket sale end date. There was a previous setting for each event that you would set and could change, even after the event began. Where is this setting in the new version?


  • Support Staff

September 10, 2023 at 11:30 pm

For advance Editor, you can set it by clicking the calendar button.

For Legacy editor, you have to modify sell start and end.



September 12, 2023 at 1:44 pm

I’m on the new advanced editor and I’m not seeing the same thing as you. Wish I could share a screen shot.

The event I’m trying to edit is multiple weeks and the start date has passed but I’d like for the registration to remain open so people know they can still jump in late.

The calendar icon only takes me to “edit event date”.
I need “edit ticket sale date”


  • Support Staff

September 12, 2023 at 1:52 pm

Hi there,

You can share screenshots, you just need to host the image and post a link to it here.

Some examples are shown here:

Or email them to support[at] and I’ll take a look there (please include a link to this thread within the email so we know what it relates to)

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