I added a new Admin to a site ….logged into that admin..then deleted the old admin.
normally wordpress asks who the old posts should be attributed to…in this case ..this question wasnt asked…and the admin was deleted.
this was a couple months ago…thought nothing of it…
today I created a new event by duplication…edited the event….and upon further editing…I needed to change the specific question groups
all of the old question groups are unavailable to this new admin…I can only now see as “My groups” the one and only qestion group created since the old admin was deleted….yet I can go to all groups ..and see them …but cannot select them on a per event basis.
It turns out that the Roles and Permissions add-on has a feature that automatically separates access to question groups for each admin account. So if you have the Roles and Permissions plugin active, you’re seeing it doing it’s job here. You can gain access to the other admin account’s questions by deactivating the Roles and Permissions plugins.
Is everything OK now? Can we mark this as resolved?
Viewing 3 reply threads
The support post ‘new admin to events site’ is closed to new replies.
Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.
Support forum for Event Espresso 3 and Event Espresso 4.