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Need Urgent Help with Promotional Codes!

Posted: August 25, 2020 at 2:01 pm


invisionedge

August 25, 2020 at 2:01 pm

Hello,

Thanks in advance for the help! I activated my first promo code to be used on a specific event, however when I do a test registration, there is no input field for promo codes. Please help, we have an event coming up tomorrow that utilizes a code!


Tony

  • Support Staff

August 25, 2020 at 2:07 pm

Hi there,

Can you link me to the event in question, please?

You can mark your reply private if preferred.


invisionedge

August 25, 2020 at 2:08 pm

https://www.invisionedge.com/events/quick-start-virtual-september-2020/


Tony

  • Support Staff

August 25, 2020 at 3:54 pm

Hi there,

You have some CSS hiding the promotions section on your site, looks like it’s within Appearance -> Customize -> Additional CSS:

#ee-spco-payment_options-reg-step-form-payment-options-before-payment-options {
    display: none;
}

You’ll need to remove that for the promotions section to display.


invisionedge

August 26, 2020 at 7:26 am

You have saved the day! I greatly appreciated your support.


Tony

  • Support Staff

August 26, 2020 at 11:12 am

You’re most welcome.

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Updated by  Tony 2 months ago ago

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