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Need updates, have support token and account but not able to update

Posted: July 6, 2013 at 9:02 pm


Peter Button

July 6, 2013 at 9:02 pm

My website tells me I have updates for each of the Event Espresso components but need an account or product key. I have an account and key and support token but do not know how the updates can happen. Can you help or advise?


Jonathan Wilson

    •

July 8, 2013 at 9:09 am

Hello Peter,

I have reset your license key. Please remove it from Event Espresso > General Settings. Then save the blank field. Once the page refreshes, you can enter the key again and save.

Let us know if you have anymore issues.

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Status: closed

Updated by  Jonathan Wilson 10 years, 9 months ago ago

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Event Espresso