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Need to trigger printable ticket email

Posted: August 23, 2016 at 2:37 pm


Idaho State Journal

August 23, 2016 at 2:37 pm

When people purchase tickets they are not getting the email with the printable tickets. I have tried manually sending one to myself and did not receive that one either. How do I set it up so that when someone buys a ticket they get an email with the printable version?


Tony

  • Support Staff

    •

August 24, 2016 at 7:59 am

Hi there,

I just ran a test registration on the domain shown within your account and received the ticket email.

The ticketing email is triggered when the registration status is set to Approved. With a free ticket that happens when the registration is finalized and the user directed to the thank you page.

The support post ‘Need to trigger printable ticket email’ is closed to new replies.

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Attendee Mover product page | Attendee Mover documentation

Status: closed

Updated by  Tony 7 years, 8 months ago ago

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