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Need to trigger printable ticket email

Posted: August 23, 2016 at 2:37 pm

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Idaho State Journal

August 23, 2016 at 2:37 pm

When people purchase tickets they are not getting the email with the printable tickets. I have tried manually sending one to myself and did not receive that one either. How do I set it up so that when someone buys a ticket they get an email with the printable version?


Tony

  • Support Staff

    •

August 24, 2016 at 7:59 am

Hi there,

I just ran a test registration on the domain shown within your account and received the ticket email.

The ticketing email is triggered when the registration status is set to Approved. With a free ticket that happens when the registration is finalized and the user directed to the thank you page.
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Attendee Mover product page | Attendee Mover documentation

Status: closed

Updated by Tony 8 years, 4 months ago ago

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