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Need to Remove/Replace a License Key from my account

Posted: March 21, 2016 at 5:44 pm


Deirdre Davenport

March 21, 2016 at 5:44 pm

Good Evening, I have a Developer 5 License subscription. I need to remove a previously assigned key and replace it with an entirely new key.

A client has left my services and should not have this key. I am unable to login to the website any longer.

I have the license key in question and can supply it to you.


Josh

  • Support Staff

March 21, 2016 at 7:44 pm

Hi Deirdre,

Can you let us know which of the following does the key start with?

  • 164
  • da7
  • 190
  • 8d5


Deirdre Davenport

March 22, 2016 at 5:21 am

da7c2b

PLease may I have a new key to replace this one.


Tony

  • Support Staff

March 22, 2016 at 6:20 am

Hi Deirdre,

I’ve removed that license key from your account and issued you with another.

Please let us know if you have any further problem.

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