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Need License Reset – Not paying again

Posted: September 19, 2012 at 7:23 pm


Davy

September 19, 2012 at 7:23 pm

We setup Event Espresso on a test site installed in a directory of our main domain. Once we decided to move forward and go live we migrated the site from http://modernismweek.com/newsite to http://modernismweek.com

I am receiving the following warning message in my dashboard “You have the correct Site License Key for Event Espresso but your current membership access only allows for automatic upgrades on one domain. Please log into your account to manage your Site License Keys or purchase a support license now.”

I tried to reset the license but you prompt me to pay for another license and there’s no way that’s happening. How do I, or you, reset the license so I can update the plugin now that it has been moved to the root directory?

Thanks.

Josh


Seth Shoultes

  • Support Staff

    •

September 19, 2012 at 7:38 pm

Just reset it again. You may also need to do this too:
https://eventespresso.com/topic/site-moved-licensing-did-not-like-it/#post-17584


Davy

September 19, 2012 at 7:49 pm

Thanks Seth!!! Worked perfectly.

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Status: closed

Updated by  Davy 11 years, 7 months ago ago

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