Support

Home › Forums › Event Espresso Premium › Need help with these EE issues.

Need help with these EE issues.

Posted: December 10, 2013 at 10:14 am


David Berkowitz

December 10, 2013 at 10:14 am

Hi,

Im having the two issues below:

1. I’m using the authorize.net AIM for payments and when I receive confirmation emails from authorize.net it is missing certain information like first name, and last name. For some reason its not transferring certain information.

2. Is there a way to have an admin email sent if a user fills out a form and submits but then cancels before sending payment?

Thanks


Tony

  • Support Staff

    •

December 12, 2013 at 3:50 am

Hi David,

1) Have you modified any of the Template/Gateway files?

2) If you set Event Espresso -> General Settings. Under ‘Email Settings’. Set ‘Send registration confirmation emails before payment is received?’ to Yes and save the settings.

The user will receive a registration confirmation email before payment is made, as will the admin.

The support post ‘Need help with these EE issues.’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by  Tony 10 years, 4 months ago ago

Topic Tags

Notifications

This topic is: not resolved
Event Espresso