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Need help with these EE issues.

Posted: December 10, 2013 at 10:14 am

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David Berkowitz

December 10, 2013 at 10:14 am

Hi,

Im having the two issues below:

1. I’m using the authorize.net AIM for payments and when I receive confirmation emails from authorize.net it is missing certain information like first name, and last name. For some reason its not transferring certain information.

2. Is there a way to have an admin email sent if a user fills out a form and submits but then cancels before sending payment?

Thanks


Tony

  • Support Staff

December 12, 2013 at 3:50 am

Hi David,

1) Have you modified any of the Template/Gateway files?

2) If you set Event Espresso -> General Settings. Under ‘Email Settings’. Set ‘Send registration confirmation emails before payment is received?’ to Yes and save the settings.

The user will receive a registration confirmation email before payment is made, as will the admin.

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