Support

August 9, 2024 at 1:32 pm

For context I host classes in sessions. I set each class option as an unique event. I’m opening registration tomorrow for two sessions.

People have the option to purchase two sessions (events) at once and they often have two children. The Primary registrant is the parent. I’ve created additional fields for the registration form for their child’s name and age (“student’s first name”, “student’s age”).

I’ve set it up so if they purchase more than one ticket for the event an additional two fields: “sibling name”, “sibling age” show on the form. These additional fields are set up as a question group called “sibling info”.

I set up two test classes (last two “register” buttons under TEST CLASSES near the bottom of studiosprout.com/classes). When you add 2 tickets for each event to the cart then proceed to cart to check out the registration form info shows extra sibling info fields at the bottom for the second event.

TEST Class 1 is correct but then after the normal form it’s showing additional fields for Attendee 3 and Attendee 4 drawing from the “Sibling Info” question group.

There are only two attendees so ideally the registrant would fill out the form once and have the same info show across both events.

What can I do to simplify the process for the registrant?