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Need Help with Promotional Codes!

Posted: January 21, 2021 at 9:11 am

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invisionedge

January 21, 2021 at 9:11 am

I had this problem in the past, and it was fixed by removing some CSS, but the problem now exists on a different event type. The field to enter a promo code in checkout is missing. Here is the event:https://www.invisionedge.com/events/mastery-program-virtual-february-2021/


Tony

  • Support Staff

January 21, 2021 at 9:14 am

Hi there,

Do you have a promotion code set to apply to that event?

The promotions add-on will not display a promotion code field unless you have a valid global promotion code or a code specifically set on the event itself.


invisionedge

January 21, 2021 at 9:22 am

Yikes, I thought I did, but I didn’t! Thanks for the reality check, all is fixed.


Tony

  • Support Staff

January 21, 2021 at 9:45 am

Easy to miss 🙂

Any further problems just let us know.

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