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Need Help Removing Data from Question for Registered Users

Posted: May 18, 2017 at 7:27 am

Viewing 6 reply threads


commgladm

May 18, 2017 at 7:27 am

In one of our events we had asked a question that we now want to remove the answers for anyone who has registered.


Josh

  • Support Staff

May 18, 2017 at 7:40 am

Hi there,

You can remove the answers by going to edit the registration record, then you scroll down to the “Registration Form Answers” box, then you click on the “edit the above question group” link. Then you blank out the field for the answer and click on the Update button.


commgladm

May 18, 2017 at 8:13 am

I had removed the question so when I go to a registration, it isn’t showing the answer. Does that mean it is completely gone including from the database or just no longer showing?


Josh

  • Support Staff

May 18, 2017 at 8:59 am

No longer showing.


commgladm

May 18, 2017 at 9:23 am

So if I also want to remove from the db using phpMyAdmin where would I find the info? [I would have our specialist clear it]


Josh

  • Support Staff

May 18, 2017 at 9:35 am

I don’t recommend using phpMyAdmin because you’ll break existing data relationships if you go in and start deleting things.

Instead, here’s how you can remove the data using the admin:

1) You go to edit the question and set the unwanted question to be admin only.
2) Add the question back to the question group so it’s included again.
3) Go to edit the registration record, blank out the field for the answer, and click on the Update button.


commgladm

May 18, 2017 at 11:47 am

It was a numeric field so I’m replacing the value with 0. I exported the registrations and they are now effectively blank. Thank you

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