Support

Home Forums Event Espresso Premium Need Help pls, The map is not displayin on the ticket for customers

Need Help pls, The map is not displayin on the ticket for customers

Posted: March 14, 2020 at 2:30 pm


cpr class today

March 14, 2020 at 2:30 pm

Good Afternoon,
I need your help again, The map is not displaying on the tickets for customers. It was working yesterday. But if you click on the icon where the broken link symbol instead of the map it goes to google maps ad shows the correct address. Can you please help me to fix this issue. Im not too good with wp, but I know basics and to navigate.
Also the time line on the plugin is off, the clock is ahead and switches the day by afternoon to the next day. I can’t find the fix for this issue. Thank you in advance.


Tony

  • Support Staff

March 16, 2020 at 5:46 am

Hi there,

I need your help again, The map is not displaying on the tickets for customers. It was working yesterday. But if you click on the icon where the broken link symbol instead of the map it goes to google maps ad shows the correct address.

Can you post a link to a ticket for a test registration I can view this on, please?
(You can mark your reply private so only EE staff can view the link)

Also the time line on the plugin is off, the clock is ahead and switches the day by afternoon to the next day. I can’t find the fix for this issue. Thank you in advance.

That can happen if you are using an older version of Event Espresso (the site it running the latest version now, but just checking you haven’t update since posting above?) or another plugin is call date_default_timezone() set.

Does the above happen on all events or a specific page?

You must be logged in to reply to this support post. Sign In or Register for an Account

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3

Documentation for Event Espresso 4

Status: publish

Updated by  Tony 1 week, 6 days ago ago

Topic Tags

Notifications

This topic is: not resolved
Do NOT follow this link or you will be banned from the site!