Support

Home Forums Event Espresso Premium Need Help pls, The map is not displayin on the ticket for customers

Need Help pls, The map is not displayin on the ticket for customers

Posted: March 14, 2020 at 2:30 pm


cpr class today

March 14, 2020 at 2:30 pm

Good Afternoon,
I need your help again, The map is not displaying on the tickets for customers. It was working yesterday. But if you click on the icon where the broken link symbol instead of the map it goes to google maps ad shows the correct address. Can you please help me to fix this issue. Im not too good with wp, but I know basics and to navigate.
Also the time line on the plugin is off, the clock is ahead and switches the day by afternoon to the next day. I can’t find the fix for this issue. Thank you in advance.


Tony

  • Support Staff

March 16, 2020 at 5:46 am

Hi there,

I need your help again, The map is not displaying on the tickets for customers. It was working yesterday. But if you click on the icon where the broken link symbol instead of the map it goes to google maps ad shows the correct address.

Can you post a link to a ticket for a test registration I can view this on, please?
(You can mark your reply private so only EE staff can view the link)

Also the time line on the plugin is off, the clock is ahead and switches the day by afternoon to the next day. I can’t find the fix for this issue. Thank you in advance.

That can happen if you are using an older version of Event Espresso (the site it running the latest version now, but just checking you haven’t update since posting above?) or another plugin is call date_default_timezone() set.

Does the above happen on all events or a specific page?

The support post ‘Need Help pls, The map is not displayin on the ticket for customers’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso