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Need help adding tickets to registration

Posted: July 23, 2020 at 8:18 am


Dymedropp113

July 23, 2020 at 8:18 am

I have added new ticket items into me registration questions, but they’re not showing up when someone hits register in the menu. How do I add them in?


Tony

  • Support Staff

July 23, 2020 at 12:14 pm

Hi there,

Apologies but I don’t understand.

What isn’t showing on the site and where?

Can you link me to the page and let me know what should be appearing?


Dymedropp113

July 23, 2020 at 12:36 pm

I’m sorry. I have different ticket versions set up in my additional CSS. I found those, but I’m trying to add an extra option to each one and I don’t completely understand the code. I’ve included it below, but any chance you can tell me where the first number directly after ticket- comes from?

/* men’s bodybuilding tickets */
/* zero crossovers */
/* early */
.spco-attendee-ticket-27 .ee-reg-qstn-23-input-dv,
.spco-attendee-ticket-27 .ee-reg-qstn-24-input-dv,
.spco-attendee-ticket-27 .ee-reg-qstn-25-input-dv,
.spco-attendee-ticket-27 .ee-reg-qstn-42-input-dv,
/* late */
.spco-attendee-ticket-28 .ee-reg-qstn-23-input-dv,
.spco-attendee-ticket-28 .ee-reg-qstn-24-input-dv,
.spco-attendee-ticket-28 .ee-reg-qstn-25-input-dv
.spco-attendee-ticket-28 .ee-reg-qstn-42-input-dv {
display: none;
}
/* one crossover */
/* early */
.spco-attendee-ticket-29 .ee-reg-qstn-24-input-dv,
.spco-attendee-ticket-29 .ee-reg-qstn-25-input-dv,
.spco-attendee-ticket-29 .ee-reg-qstn-42-input-dv,
/* late*/
.spco-attendee-ticket-32 .ee-reg-qstn-24-input-dv,
.spco-attendee-ticket-32 .ee-reg-qstn-25-input-dv
.spco-attendee-ticket-32 .ee-reg-qstn-42-input-dv {
display: none;
}
/* two crossovers */
/* early */
.spco-attendee-ticket-30 .ee-reg-qstn-25-input-dv,
.spco-attendee-ticket-30 .ee-reg-qstn-42-input-dv,
/* late */
.spco-attendee-ticket-33 .ee-reg-qstn-25-input-dv
.spco-attendee-ticket-33 .ee-reg-qstn-42-input-dv {
display: none;
}
/* three crossovers */
/* early */
.spco-attendee-ticket-30 .ee-reg-qstn-42-input-dv,
/* late */
.spco-attendee-ticket-33 .ee-reg-qstn-42-input-dv {
display: none;


Tony

  • Support Staff

July 24, 2020 at 4:30 am

That’s the Ticket ID, so when you create your ticket in the editor it will be given an ID and the selectors above use that. Click on the icon for the ticket, like this:

https://monosnap.com/file/UTCLkkhSCEMe4WfrVbBwIcwvlUJ1ci

The ID of the ticket is printed in the bottom left.


Dymedropp113

July 24, 2020 at 7:11 am

Thanks for your help. This still isn’t making sense to me. I’m trying to add in one more crossover per division, but I can’t seem to get the coding right to do that. Here is a link to the page with the registration questions:
https://shamrockcupclassic.com/event-category/competitors/
As you’ll see the mens bodybuilding division now has Early Entry Registration + 4 Crossovers because I added that, but when you click on it, that option goes away.
Here is the link to that:
https://shamrockcupclassic.com/registration-checkout/?uts=1595596213#checkout
I need to add the fourth additional class to the checkout area.


Tony

  • Support Staff

July 24, 2020 at 10:37 am

Ok, those classes are just custom questions so you’ve added an additional ticket to the event, but you also need to add a ‘Men’s Bodybuilding Fourth Additional Class’ question to the ‘Mens Bodybuilding’ question group.

First, have you created your additional ‘Fourth’ question?

If not, go to Event Espresso -> Registration form -> Questions.

If you don’t already have a “Men’s Bodybuilding Fourth Additional Class” question, then find the Third additional class question, however over the name and click the ‘Duplicate’ link.

EE will duplicate that question and take you to edit it, change Question TexT and Admin label to Fourth and remove the **DUPLICATE** text from them.

Save.

Now you have a new Men’s Bodybuilding Fourth Additional Class custom question.

On the ‘Question Groups’ tab, find the Mens Bodybuilding Question group and edit.

On the right you’ll see a list of checkboxes for which questions should be included int he group, find your new “Men’s Bodybuilding Fourth Additional Class” question and click the checkbox.

Save.

Now re-test, does it show up for you then?


Dymedropp113

July 27, 2020 at 8:18 am

Yes. Thank you so much!!


Tony

  • Support Staff

July 27, 2020 at 8:30 am

You’re most welcome.

Any further issues just let us know.

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Updated by  Tony 2 weeks, 1 day ago ago

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