|
FANN
|
January 26, 2014 at 3:12 pm
I have multiple event registration, but we must not be using it correctly.
Our show has basically two registration options: either people buy a simple ticket to the exhibit hall, OR they can register for one or more classes (which includes access to exhibit hall). And they can sign themselves and colleagues up.
MOST PEOPLE will sign up for multiple classes, and it needs to be easy for them to do this in one fell swoop, but I don’t see how to make it so.
I have seen other posts on “continue shopping” but don’t know what to do as a result of reading these.
http://www.nativeplantshow.com/registration/
WP Version 3.5
New installation of EE 3.1.36.2.P
|
|
Dean
|
January 27, 2014 at 12:58 am
Hi,
The Multiple Event Registration plugin adds an Add to cart link on the event lists page/s, so for example here is your default event list https://www.nativeplantshow.com/event-registration/
Users can then add multiple events to cart before checking out.
If you are using a custom template you can add in add to cart links with this shortcode https://eventespresso.com/wiki/shortcodes-template-variables/#add-to-cart
|
|
FANN
|
January 27, 2014 at 6:12 am
Dean, thank you.
On this page: https://www.nativeplantshow.com/event-registration/
When one clicks on the event title or “View Details,” it goes to an empty event registration page with a register button.
I’m guessing this is because we’ve set this up wrong, using the wrong shortcode and leaving event descriptions blank.
We have our event details on separate pages, for example:
https://www.nativeplantshow.com/schedule/great-under-utilized-florida-native-plants/
which use: [SINGLEEVENT single_event_id=”great-under-u-52cef95a8b3f3″]</p>
When the user hits that button, they’re taken to event page where they can select number of attendees and enter attendee information. ultimately though, they have to pay and complete the process, they have no way to go back and add other events.
To fix this, I’m thinking I need to replace the “register” button (done with singleeventcode …) on these pages with links to https://www.nativeplantshow.com/event-registration/, where people can see all the events, add to cart, and check out when they want to.
Does that sound right ?
|
|
FANN
|
January 27, 2014 at 6:19 am
Also, it is confusing how multiple attendees are handled for multiple events.
See:
https://www.nativeplantshow.com/event-registration/?regevent_action=load_checkout_page
In this case, I’ve selected 2 people for one event, 1 for another, and 3 for the last. I don’t see how on this page, where I enter attendee information, the right attendees get assigned to their events.
|
|
Josh
|
January 27, 2014 at 10:36 am
Hi there,
Can you try going to
https://www.nativeplantshow.com/event-registration/
and try adding events to the cart from that page? You’ll see that the event names get displayed in the cart when they’re added from that page.
When one clicks on the event title or “View Details,” it goes to an empty event registration page with a register button.
I’m guessing this is because we’ve set this up wrong, using the wrong shortcode and leaving event descriptions blank.
Possibly. What you can do is try adding an add to cart link programmatically by using a custom function:
<?php
add_action('action_hook_espresso_social_display_buttons', 'single_custom_cart_link');
function single_custom_cart_link($event_id) {
global $wpdb;
$event_name = $wpdb->get_var("SELECT event_name FROM " . EVENTS_DETAIL_TABLE . " WHERE id='" . $event_id . "'");
?><div class="custom-cart-link" style="display:block;">
<?php echo do_shortcode('[ESPRESSO_CART_LINK event_id="'.$event_id.'" event_name="'.$event_name.'" anchor="Add this session to your cart"]'); ?>
</div>
<?php
}
|
|
FANN
|
January 27, 2014 at 11:44 am
Hi Josh, yes, the event names get added to the cart, I did see that.
but I don’t know how you can assign different people to the different events — I think that if you sign up 3 people, they need to all be registered for the three events. It’s confusing from an end-user standpoint — there are entry forms for all the people but how do you know that Bob got event A & B, Susie got C, and both got D ?
I appreciate the custom code suggestion and will send that on to my webteam. They apparently haven’t really used EE for multiple-event events. Sigh!
|
|
Josh
|
January 27, 2014 at 12:15 pm
there are entry forms for all the people but how do you know that Bob got event A & B, Susie got C, and both got D ?
Bob would need to put his name on the registration form fields for events A & B, Susie for event C, and two tickets would need to be selected for event D where they would both have each of their names on a form for event D.
To make (D) possible where they each get a registration form, the “Additional Attendee Registration info?” event option needs to be set to either “Personal Information Only” or “Full Registration Information”. This makes it so an additional registration form will display for each additional attendee on the multi-event registration form page.
|
|
FANN
|
January 27, 2014 at 4:50 pm
Hi Josh, well, it’s probably related to something we’re doing wrong in our set up, but there are not separate registration form fields for each of the events. There’s just one Enter Attende Information under the $ total. In the interest of time, I’m abandoning multiple attendee registration for the classes. Maybe we can do it next year. This has been a nightmare learning curve and we’re almost a month late on opening registration. THANKS very much for your help so far.
|
|
Dean
|
January 28, 2014 at 2:59 am
Hi,
I know this may be too late but, did you set group registrations to yes? and increase the max group setting to more than 1?
|
|
FANN
|
January 28, 2014 at 6:47 am
Hi Dean, it’s not too late — and I’m happy to report that we are using multiple attendee registration after all. I knew Josh couldn’t be “joshing” me so I kept staring at all the settings to see what could be keeping me from distinguishing the attendee registration – everything said “General Admission” — and that was the problem!! The events were not named in all the places they could be. As soon as I fixed that, it became clear. All is well with that. Now I have to figure out ticketing but that’s a separate thread. I think you can close/resolve this issue now.
|
