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Need Automatic Upgrade, EE4 claiming we have more than one domain

Posted: April 2, 2020 at 1:59 pm

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Polaris MEP

April 2, 2020 at 1:59 pm

I want to make sure we’re getting automatic upgrades. We have only one site, one domain (polarismep.org). This is the message I got:

You have the correct Support License Key for Event Espresso but your account only allows for automatic upgrades on one domain.

Can you explain?


Josh

  • Support Staff

    •

April 2, 2020 at 4:33 pm

Yes, I can explain. The other sites that have recently used your key include:

polarismep.local/wp

and

polarismep19.wpengine.com

I’ll go ahead and reset your key right now. If the key is set on any other sites than polarismep.org the key will need to be removed to prevent this from happening again.


Polaris MEP

April 10, 2020 at 12:07 pm

Thank you!
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Support forum for Event Espresso 3 and Event Espresso 4.
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Status: closed

Updated by Polaris MEP 4 years, 7 months ago ago

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