|
brent verco
|
December 5, 2016 at 2:36 pm
HI guys !
Brent here. It’s been a while hope all is well in EE land.
Got a bit of an issue.
I am running an event for an external organisation. refer to the frans bosh seminar here
https://www.amsn.com.au/seminars/
When some of my delagates attempt multiple enrollments all we seem to be seeing at the back end is a repitition of the primary name. all other data seems to lost or not recorded.
Bit of an urgent situation as I have to run the seminar in 5 hours time. I have also sent login details to support email in case that helps.
kind regards,
Brent
|
|
Tony
|
December 5, 2016 at 2:53 pm
Hi Brent,
Your not collecting any questions for additional registrants on that event – http://take.ms/QRGz3
You need to specify some question groups for additional registrants within the event editor, it’s the second set of options shown here – http://take.ms/1CBvc
|
|
Josh
|
December 5, 2016 at 3:02 pm
Hi Brent,
I checked that seminar and EE is not set up to capture additional attendee information for that event.
Here’s how to fix that: You can go in and edit the event, then check the boxes next to the applicable question groups in the box for “Questions for Additional Registrants”. Then you update the event.
|
|
brent verco
|
December 5, 2016 at 3:07 pm
Oh God !
How embarrassing. I am thinking its some kind of jquery php problem and captain numbnuts has not clicked the get the damm names box.
Thanks lads 🙂
|
