Support

Home Forums Community Forum Names disappearing on registration form

Names disappearing on registration form

Posted: September 2, 2012 at 7:03 pm


ecampbellduke

September 2, 2012 at 7:03 pm

Hi EE,

My program registrants have started sending me comments that when they’re trying to register, their names and email addresses disappear from the boxes (it is working, but most people are bailing before the registration button). Here’s the website: http://campbellduke.com/event-registration/?ee=31

I’m using ElegantThemes Nova theme – is this potentially a conflict with the theme?

Many thanks,
Beth Campbell Duke


Jonathan Wilson

September 2, 2012 at 10:05 pm

Hello Beth,

The text that is being entered is actually staying in the field. You just can’t see it, because it is white. 🙂

On line 102 of your theme’s style.css file, the text color is set to white. If you change it to something else, the text will show.

Just fyi – I used Google’s web developer tool to find this. (Get this by pressing ctrl+shift+i in Google Chrome.)
You can also use the Firebug extension for Firefox. http://getfirebug.com/


ecampbellduke

September 2, 2012 at 10:17 pm

Thanks so much, Jonathan – and for the pointer about the ‘debugging’. This DIY is becoming very educational.

Cheers,
Beth


Jonathan Wilson

September 2, 2012 at 10:21 pm

You’re welcome! Glad we could help.

The support post ‘Names disappearing on registration form’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

If you would like help from the Event Espresso staff, then please purchase a support license right now so you can create a support topic in our premium support forums.

Status: closed

Updated by  Jonathan Wilson 8 years, 5 months ago ago

Topic Tags

Notifications

This topic is: resolved
Do NOT follow this link or you will be banned from the site!