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I have been a user of EE since Nov 14, 2010 and a VIP member since then. My last monthly payment was on Oct 24, 2012. Right now, I’m feeling really frustrated. I came to your site to get the latest update and found that my user account has been deleted. (I last logged in around May-June 2012.) I recreated a user account using the same info as before and there appears to be no trace of my existence or product purchases. In fact, I can’t even read support replies in your forum to learn about ‘delayed support response times’ — so I have NO idea when you may deign to reply to this or be able to help me. What am I paying $5/mo for if this is what I get?! Very. very. frustrating.
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