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Matthew Prudente
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June 7, 2016 at 7:47 am
Hi
I’ve updated to the latest releases of my EE4 plugins to try to resolve this issue, but one particular user is getting the “You have no events yet” event thought they do.
Any immediate ideas?
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Lorenzo Orlando Caum
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June 7, 2016 at 12:50 pm
Hi Robin,
You mentioned that this is happening with one user. Was there email being used for any previous registrations under a different name?
If you go to Event Espresso –> Registrations –> Contact List and click on that contact, then does it show as unpublished? If so, then could you publish the contact and let us know if that helps?
—
Lorenzo
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Matthew Prudente
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June 8, 2016 at 2:14 am
Hi Lorenzo
Yes, the email address has been used under different names. I can’t see anywhere indicating a published/unpublished state on the contact list or within the contact though?
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Josh
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June 8, 2016 at 11:23 am
Hi Robin,
This can be prevented if they log in first before they register for an event.
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