Posted: July 17, 2012 at 12:51 am
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Hello, Is it possible with a booking of multiple tickets to have those tickets all appear in the email ticket? I.e so one person can book online for say 10 people and then print out and hand them each their ticket, so they can check in individually?
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When setting up your event, be sure to leave the “Additional Attendee Registration Info” setting set to “No Info Required”. This should add 10 tickets (or whatever amount of attendees) to the registration. That will allow one ticket (or clones of the same ticket) to be scanned multiple times. |
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Thanks Seth, Is it possible for the ticket to appear multiple times in the email to avoid confusion with the buyers? |
One alternative would be to collect the names and email addresses for the additional attendees. What I would recommend doing though would be to state clear instructions in the email that the ticket can be printed x many times and will be good for x many scans at the door. |
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I was looking at the Ticket short codes that can be added to the template. I don’t see the number of attendees on my ticket, and I don’t see a shortcode to add it. How can I add the number of attendees? I want to instruct customers to print off X copies of the ticket and not collect info on each ticket holder. Thanks, John |
Hi John, We’ll have to create a new shortcode. Are you comfortable with editing a PHP file? If so, in the ticketing add-on plugin, look for the functions.php file and add the two lines to the espresso_replace_ticket_shortcodes function:
and
in context: This will create a new shortcode: [ticket_quantity] |
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Josh, Thanks a lot, this worked like a charm. I’ll make sure top copy the new template to the uploads directory for safekeeping. I appreciate your speed of response. John |
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Will you be able to add this shortcode on the next version please? It’d be quite annoying if we upgrade the plug-in and forgot that we have this custom code in place 🙂 |
Hi Michael, The above code changes have been committed to the custom ticket add-on, so the next version will include this new shortcode. |
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Awesome! |
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Thank you. I made one more shortcode actual for me, to show visualy payment status on ticket. Maybe somebody else will need it or you will want to add it to next update:
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