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Multiple Ticket Confirmation Email Addresses

Posted: July 11, 2016 at 4:01 pm


Noor

July 11, 2016 at 4:01 pm

Hi,

We have different events running in EE…

We would like to have a different ‘From’ EMail address for some events..

Currently I can only see a global value for email address under Message Settings. Is it possible to have different ‘From’ email addresses for ticket confirmations for different events?

Regards

Noor


Lorenzo Orlando Caum

  • Support Staff

July 11, 2016 at 6:01 pm

Hi Noor,

That can be done in the regular version of Event Espresso 4.

The first thing that I recommend doing is setting up a free transactional email service like Sendgrid: https://gist.github.com/lorenzocaum/4677f472b012a5a88630

This is because the default email templates send from the organization email address that is setup in Event Espresso.

Then follow this tutorial: https://eventespresso.com/wiki/how-to-create-a-custom-message-template/

In step 4, you’ll want to select the registrant or the primary registrant recipient and then change it from [CO_FORMATTED_EMAIL] to an email of your choice and then make any additional edits to the messages content and save changes.

You can then continue the tutorial to connect this custom template to an event.

Note that you’ll want to repeat the steps above for any events where you are wanting to change the FROM email.


Lorenzo

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