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iTEC
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July 16, 2012 at 8:10 am
Is it possible to choose more than just 1 seat?
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Josh
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July 16, 2012 at 1:43 pm
Yes. Set ‘allow group registrations’ to yes.
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iTEC
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July 16, 2012 at 11:57 pm
I did allow group registration but it dosen’t work. I only can choose one seat. If i go a second time to the pop-up where i can choose the seats, it just changes the seat number and dosen’t add a second seat.
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Josh
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July 17, 2012 at 9:53 am
Try clicking the additional attendee toggle:
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Ivo Mokros
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July 17, 2012 at 2:41 pm
Can I click on 5 seats without dismissing the seat selection display? How would I set that up?
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Josh
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July 17, 2012 at 3:00 pm
Set the group registration limit accordingly. Which in this case, would be 4. 1 primary attendee + 4 additional attendees.
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Ivo Mokros
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July 18, 2012 at 10:35 am
OK, I have the registration limit set. I also have the “Additional Attendee Registration Info” set to none. When I go to register, I can choose the number of tickets (up to the limit). But I have only chosen 1 seat. So now I have 5 tickets, but only 1 seat reserved.
I don’t want to force my customer to enter a name for every ticket. I want them to but 5, or 10 or whatever tickets, choose the seats, and pay for them. Can this be done?
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Josh
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July 18, 2012 at 11:39 am
It needs to be set to full registration info in order to select multiple seats with the seating chart.
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Ivo Mokros
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July 18, 2012 at 3:20 pm
Thanks for the reply. I will set it up that way, but if I can make a feature request here, this would be the flow:
1. Present the seating chart to the customer, showing available seats
2. Customer selects multiple seats, these get added to a cart
3. Customer confirms seats, and enters their name and email (as per selected question group)
4. Customer pays
I am doing this for a Theatre group, and I would guess that most theatre groups want this type of workflow.
Thanks!
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iTEC
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July 19, 2012 at 12:07 am
Thank you for yor help. I tried out all what you sugested but it’s stil not working.
It dosent matter if i set additional attendee to no registration infos or full registration infos, i only can choose 1 seat…any other ideas?
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Josh
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July 19, 2012 at 6:59 am
Which version number of Event Espresso is installed?
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iTEC
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July 19, 2012 at 7:04 am
Event Espresso Version 3.1.24.3.P and Seating Chart Version 1.1-alpha but it dosen’t show me any updates, so i guess its the latest version, isen’t?
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Josh
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July 19, 2012 at 1:00 pm
Yes those are. When you save the event with a seating chart selected, and the group registration is set to yes, it should automatically reset the Additional attendee info to “Full Information required”.
I would double check the templates in /wp-content/uploads/espresso/templates to make sure there are not any older versions of templates from an older version in that directory.
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iTEC
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August 27, 2012 at 3:39 am
Hi!
Sorry but i’m having the same problem again. I was moving the website from the developer server to the live Server and suddendly it’s not possible to to choose the seats for the additional atendes.
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This reply was modified 11 years, 8 months ago by
 iTEC.
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Chris Reynolds
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August 27, 2012 at 11:17 am
Is the seating chart plugin active? I can’t read German, but it looks like maybe the menu item is missing from the Event Espresso admin menu.
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