Support

July 18, 2012 at 7:51 am

I’ll try to answer these one by one below. I recommend signing up for the free test drive so you can get a better view of the admin:

I’m wondering: If one person registers, and buys tickets for 2 people, will both names appear separately on the report? And then with the ticketing option, do the 2 registrations get different tickets. For example, if one person shows up, they can get in with their ticket, and the other person shows up later, they can get in with theirs?

If you require names and email addresses for each attendee, they are different tickets with the names on each ticket. If you require the name and email address of only the primary registrant, they’ll get one ticket link that can be printed and scanned as many times as the quantity of registrations made.

Also, with the ticketing, are the tickets automatically generated based on the name/info they gave when registering/purchasing and emailed to them? This is what we can use our phones to scan?

Yes. The ticketing add-on would need to be purchase to get the ticketing functionality. It’s included with the business and developer licenses.

For the QR Code, once scanned, it cannot be scanned again, correct?

That’s partially correct. There is a feature where you can ‘un-redeem’ a ticket so the ticket can be used again, but this can only be done with the mobile app logged into your site.

And so I’m clear, emails entered will go to Mailchimp, correct?

Not quite. If you have the Mailchimp add-on installed and set up, anyone signing up for an event will get an opt-in email from MailChimp. They’ll need to opt-in before they’re added to the list. More info here about MailChimp’s double opt-in: http://blog.mailchimp.com/double-opt-in-vs-single-opt-in-stats/

And like your sign up process, the WP sign up process can contain additional user data fields? Once they are signed in as WP users, how does this affect the registration process, for an event registration? (is some info already prefilled or do they have to do all they over again?)

This would only apply if you have the optional WP user integration add-on installed. If someone registers for the site before registering for an event, the signup process is the standard WP user signup (username and email). Once logged into the site, they can add their name and address to their user profile and these fields will be autofilled when they sign up for events while logged into the site.

Is it possible to create posts within my own site, and add event shortcodes in those posts or individual events or should I just use a link to get to the event registration info?

Either way would work.