Support

Home Forums Event Espresso Premium Multiple Payment Methods

Multiple Payment Methods

Posted: November 13, 2012 at 7:19 am


Douglas Nelson

November 13, 2012 at 7:19 am

Hi,

I was wondering if it is possible to offer multiple payment methods. Currently when I enable Stripe and PayPal the user is directed straight to PayPal and they do not get to choose their payment method. How do I allow them to choose a payment method without sending them to PayPal immediately?

Thanks,
Doug


Josh

  • Support Staff

November 13, 2012 at 9:58 am

Hi Doug,

It is possible to offer both of these as options. From what you’ve reported, it sounds like you have the “Bypass Payment Overview Page” option enabled in the PayPal settings. If you set that option to No, it will display a Payment Overview Page where the registrant can select a payment method.


Douglas Nelson

November 13, 2012 at 12:38 pm

Thank you for the response. I was also wondering if it is possible to be alerted when someone does not finish payment? Also is there a way to setup goal conversions in Google Analytics for the plugin?


Chris Reynolds

  • Support Staff

November 27, 2012 at 3:25 pm

I was also wondering if it is possible to be alerted when someone does not finish payment?

No, because the way the system is set up is to be open-ended — they can pay at a later date if they want/need to. As such, when would the email be sent? What action would trigger the email when the email is being sent when nothing happens? A cron job or wp-cron hook could be added, but these depend on your server environment and can also cause server processing issues and aren’t always reliable. The most effective way of performing an action in the code — like sending an email — is to trigger it when a specific function fires, e.g. after the payment is received or when you load the admin dashboard. But there’s nothing to hook into if we’re just saying “send an email if someone hasn’t paid”. There are, of course, possibilities — such as triggering an admin email a week before the event and hooking the function into admin_init — when the admin page loads — but this functionality does not currently exist.

Also is there a way to setup goal conversions in Google Analytics for the plugin?

This was discussed in another thread over here. The short answer is, no, we haven’t built in or investigated what would need to be added to track conversions for analytics.

The support post ‘Multiple Payment Methods’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso