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Andrew Gordon
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June 5, 2014 at 10:37 am
I’m a small production company looking to provide my clients with ticketing as an add-on service through my website. My webmaster recommended Event Espresso, but wasn’t sure it would meet my particular needs. To describe my desired outcome – I would like to provide clients a website link or API to let their customers buy tickets to their event.
The clients would be able to manage the ticketing, receive payments to their accounts, and do what they need to do on their end to manage the event. So I’d have multiple users, with different events and payment profiles, and I’d obviously only want them to see and manage the details of their events. Is that possible using your plugin?
Thanks! And if your response needs to be highly technical, that’s fine – I’ll just forward it on to my webmaster!
Andrew Gordon
Open Road Productions
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Garth
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June 5, 2014 at 11:03 am
Hi Andrew,
Event Espresso is designed more for single event managers and businesses, rather than building a site for multiple businesses. We’ve been asked this type of question many times and the deeper you get the more complex the technical challenges become. You have to think about who receives payment, how do you distribute payments, or refunds or customer questions and complaints, how do you generate reports and restrict access. You could try to build something like that with Event Espresso 3 (because more of that framework is there already) but it’s going to need help from a good developer to build a lot of workarounds.
One challenge, as an example, is the gateway settings in EE3 are applied to all events. So only one person could receive the funds. We’re trying to make accommodations for this in EE4 but there are other things that EE4 doesn’t have that you’ll want. Does that make sense?
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