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Multiple issues with design/payment

Posted: December 10, 2012 at 2:18 pm


Philip

December 10, 2012 at 2:18 pm

I’m having some problems with the layout/design of Event Espresso, it seems to be breaking pages. I’ve attached some screenshots below, I’ve also setup 2 payment gateways but never get a payment option/screen, it just takes my information and then takes me back to teh main event listing never asking for payment.

https://dl.dropbox.com/u/13339474/Capture.JPG
https://dl.dropbox.com/u/13339474/Capture2.JPG
https://dl.dropbox.com/u/13339474/Capture3.JPG

Also on the calendar, how do I make it so the image actually fits in the window/view, it needs to use a smaller size for thumbnails.

http://beta.spellboundart.com/denver-art-classes/calendar/

oh and one last thing, I need to show images/thumbnails in the Upcoming Events widget, just the title is too plain.

Thanks guys!


Dean

December 21, 2012 at 5:59 am

Hi Philip,

This thread seems to have fallen through the cracks so I am sorry about that.

Has this issue since been resolved or is it still outstanding?

The images you supplied no longer exist.


Philip

December 21, 2012 at 9:10 am

Thank you for getting back to me! no I just figured it was not a supported inquiry and i’m on my own. Any ideas?


Josh

  • Support Staff

December 21, 2012 at 2:03 pm

Hi Philip,

The screenshot links you posted all went to 404 pages, but I was able to view the registration page by clicking through from the calendar. Overall, it looks like there are a few things in the theme’s stylesheet that are overriding the themeroller form styles.

One example is the form labels, with theme roller on, they’ll typically look like this:

screenshot

On your site, the form labels are getting pushed to the right because input fields are getting floated to the left. There is a style rule on line 523 of the active theme with this rule that is making this happen:

input, select, textarea {
    padding: 6px;
    float: left !important;
}

Since it has the !important rule added, the themeroller styles will not override this.

You might check out what it looks like with themeroller turned off, the theme looks to have its own form styles and it may look better without the two working against each other.

As far as the calendar thumbnails go, one thing you could try is increase the overall pixel height of the calendar in the calendar settings. The image overlap issue is a known issue that we haven’t been able to fix at this point.

Adding images to the upcoming events widget would fall into customizations, which we can’t provide detailed support for. If you’re interested in having the customization made by someone on the dev team, we have a customization request form:
https://eventespresso.com/contact/customization-request-form/


Philip

December 26, 2012 at 12:56 pm

There are bigger issues than the labes/forms. As in, on the confirmation page it completely destroys my sidebar/footer as if there is an left open div tag or something.

I’ve also setup 2 payment gateways but never get a payment option/screen, it just takes my information and then takes me back to teh main event listing never asking for payment.

Here is a screenshot:
https://dl.dropbox.com/u/13339474/Capture.JPG

After clicking confirm, all is complete. never asks for a payment. I can just register again or add to cart.


Rochelle Alder

December 26, 2012 at 1:14 pm

I’m having this issue also. I created another event and left the defaults on. It worked. Comparing the 2 different events, the one that was not giving me the payment options had “Display description?” set to “no”. Once I changed that to yes, I had my payment options back.


Philip

December 26, 2012 at 1:20 pm

Thanks for the tip, mine was already set to yes. I toggled it back/forth but it only did what it was supposed to.


Rochelle Alder

December 26, 2012 at 1:24 pm

I’m using Pagelines as the template, maybe you could try that. Could be a template issue. I’m new to wordpress but maybe it’s a namespace issue. Just thinking out loud here.


Josh

  • Support Staff

December 26, 2012 at 2:27 pm

Hi Philip,

Let’s try to take these one by one:

There are bigger issues than the labes/forms. As in, on the confirmation page it completely destroys my sidebar/footer as if there is an left open div tag or something.

From viewing the source of the confirmation page, it looks like the ending of the html comment that is on line 157 of /templates/confirmation_display.php is getting converted to an html entity instead of closing the html comment. So what is happening is it’s commenting out the hidden inputs, the closing form tag, and a few closing div tags:

screenshot

Since there are also break tags being added between each hidden input, I’m suspecting that the theme is running some of its own filters into the content. You might try wrapping the [ESPRESSO_EVENTS] shortcode on the /event-registration page with the [raw] short tag.

It will look like this:
[raw][ESPRESSO_EVENTS][/raw]

I’ve also setup 2 payment gateways but never get a payment option/screen, it just takes my information and then takes me back to teh main event listing never asking for payment.
Here is a screenshot:
https://dl.dropbox.com/u/13339474/Capture.JPG
After clicking confirm, all is complete. never asks for a payment. I can just register again or add to cart.

That’s probably related to the hidden inputs being commented out. If wrapping the [ESPRESSO_EVENTS] shortcode with the [raw] short tag doesn’t resolved this, you might try temporarily switching to another theme to see if the issue persists. I’d second Rochelle’s suggestion to try another theme, at the very least you can rule out whether it’s a theme issue or not.

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