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Multiple Events Issue with Single-Event Registration View

Posted: May 17, 2017 at 1:48 pm


dlamunyon

May 17, 2017 at 1:48 pm

Hello,

Our client has identified a quirk with the multiple event registration feature. When you are looking at registrations for single event, the total number of tickets purchased for multiple events shows up here, as does the total price. This is causing some confusion for the people in charge of ticket sales for events. Screen shot here.
As you can see, the ticket count does start on the number 7, but in a long list of transactions this is easy to overlook. At a glance, it appears that Denise Russell has purchased 12 tickets total for the single event.

Do you have any advise here? I was also hoping to submit this feedback to your developers for future releases of EE4. It would be nice if the software could filter the number of tickets purchased by event, and just show the number of tickets for each event under its respective event registration list.

Thanks!


Josh

  • Support Staff

May 17, 2017 at 2:09 pm

Hi there,

Thanks for taking the time to leave this valuable feedback. If the developers were to change it so that instead of counting total registrations per transaction, it counted total registrations per event within that transaction, do you have an idea of how to show (at a glance) the total number of registrations for a transaction?

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