Support

Home Forums Multiple Event Registration Add-on Multiple Event Registration Issue

Multiple Event Registration Issue

Posted: January 13, 2025 at 11:40 am

Viewing 1 reply thread


tcumpston

January 13, 2025 at 11:40 am

I have an event with two different options for purchase. One ticket is for attending the main event. The other is for an optional dinner cruise. When someone selects both tickets and then checks out, they get the question groups I’ve set up twice. How can I make it so they only see the question groups one time?


Garth

  • Support Staff

January 13, 2025 at 4:11 pm

Hi there,

When you set up your event in Event Espresso, you can choose which questions to ask the Primary Registrant (first person ticket), and the Additional Registrants (second and subsequent tickets). If you want to collect information for each ticket purchased, select the questions for the Additional Registrant. If you do not want to ask questions for each ticket, disable question groups for the Additional Registrants:

More info here: https://support.eventespresso.com/article/591-collect-attendee-information-for-each-ticket

Viewing 1 reply thread

You must be logged in to reply to this support post. Sign In or Register for an Account

Event Espresso