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tcumpston
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January 13, 2025 at 11:40 am
I have an event with two different options for purchase. One ticket is for attending the main event. The other is for an optional dinner cruise. When someone selects both tickets and then checks out, they get the question groups I’ve set up twice. How can I make it so they only see the question groups one time?
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Garth
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January 13, 2025 at 4:11 pm
Hi there,
When you set up your event in Event Espresso, you can choose which questions to ask the Primary Registrant (first person ticket), and the Additional Registrants (second and subsequent tickets). If you want to collect information for each ticket purchased, select the questions for the Additional Registrant. If you do not want to ask questions for each ticket, disable question groups for the Additional Registrants:
More info here: https://support.eventespresso.com/article/591-collect-attendee-information-for-each-ticket
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tcumpston
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January 15, 2025 at 11:24 am
Thanks Garth. There are some times where I need that additional registrant information (such as when a participant is registering more than themselves) and the client was hoping for a more elegant solution.
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Tony
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January 15, 2025 at 1:22 pm
Hi there,
Another option for this is to combine the admission and dinner ticket, so you still have 2 ticket types but one:
Admission = $100
Admission + Dinner = $150
The user then selects the relevant ticket and EE asks the questions per ticket.
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tcumpston
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January 16, 2025 at 8:54 pm
Yeah, I thought about that. Just waiting on my client to let me know which way they want to go. Thanks for the ideas.
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