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Multiple event registration (7)

Posted: August 4, 2014 at 8:24 pm

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daniel ross

August 4, 2014 at 8:24 pm

I have used Event espresso on my site http://www.extremeconference.com.au
Recently when a group tries to register in the group registration, any more than 5 people comes up saying ‘Internal Server Error’. Any help would be appreciated on this matter as customers are unable to this event.
Thanks

  • This topic was modified 10 years, 3 months ago by daniel ross.
  • This topic was modified 4 years, 8 months ago by Garth.


Dean

August 5, 2014 at 12:46 am

Hi Daniel,

Have you contacted you host regarding this?

Have you checked your server error logs to see if there is an indication as to what may have caused this?

An Internal Server Error is one of the most vague errors around and it’s cause could be virtually anything. More information would be needed (error logs, contacting the host) to find the root cause.

However you could try:

Creating an new .htaccess file

Increasing the allocated memory http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

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