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Jonathan Nickey
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September 22, 2014 at 10:24 am
Some users unintentionally put their own name in every registration (6 in this case). The admins have received the names of the other 5 attendees but when they try to edit the record it changes all 6?
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Lorenzo Orlando Caum
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September 22, 2014 at 11:14 am
Hi,
This happens because you are changing the contact details for the attendees.
Please see my reply here:
https://eventespresso.com/topic/changing-the-name-of-the-attendee-registrant/#post-118563
—
Lorenzo
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Jonathan Nickey
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September 22, 2014 at 11:22 am
Seems like it should be a field you can edit based on the registration ID. That’s a terrible workaround to teach every admin. I’ll have to reconsider this as a solution for future projects. Thanks for your time though.
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Sidney Harrell
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September 23, 2014 at 9:57 am
The registration links the contact to the event. So when you create 6 registrations for the same event, it only creates the one contact, then links them with 6 registrations to the event. So to create the new contact, you’ll need to create a new registration using the new contact’s information.
I’m not a UI expert, but I agree that the interface could use some work. The underlying model is much better than the EE3 model, though, where registrations and attendees were the same, which led to a lot of duplicate information in the database.
Perhaps a checkbox in the registration edit screen when the contact has multiple registrations which would let you create a new contact for that registration instead of editing the existing one.
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