Support

January 15, 2024 at 5:11 pm

I assume you created 3 tickets and it is connected with one datetime? That is possible too, but you have to control it here.

https://monosnap.com/file/X0C8WhIwKE7wUgeeJsWHn0AScpZoFP

the other option is each ticket connected to a datetime.

thanks.

January 16, 2024 at 11:44 am

Hi there,

OK, so think of the Datetime as the ‘instance’ of the event and the tickets giving access to the Datetime(s) they are set onto.

I put the total number of tickets to sell at 300.

You set that as the Qty on the Datetime?

I made each of the other tickets as different amounts.

Can you explain this further, please?

The Table of 15 was set to sell 20 table tickets

20 table tickets?

Every ticket selected in the ticket selector creates a registration. Are you expecting 1 ticket selected for the ’20 Table ticket’ to be classes as a full table of 20 registrants? If so, that’s not how EE works.

I’ve gotten around it by making all the different ticket quantities 300 and the total tickets as 1000 – but that is probably not the best solution.

It depends on where you are setting those values.

I would set the Datetime limit as 300

Then it depends on how many of each of the above ticket types you want to see out of those 300 but if you want users to be able to select a combination of any of those tickets they would all need to be set to 300.

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Can you link me to the event in question to view your setup?