|
Andre Tomlin
|
November 27, 2012 at 1:09 pm
Got a few questions, wondering if you could me out with them.
1) Currently on a client website we have two performances on one day (entered as one event with 2 different start times) how can we edit the event to track attendees separately for each performance? We can see which show people have booked for in the attendees list, but we can’t set the events to stop selling tickets when one show is sold out but the other is not.
2) We are using multi ticket options on a few events. When a user selects 2 (or more) different ticket types (e.g. adult + child) it asks for multiple user registrations for each ticket type. Is there a way to just have 1 user registration even if they are selecting multiple ticket types?
3) We have a family ticket (5 people) option on one of the events (so we can offer a discount). In the attendee list this only counts as 1 person. Is there a way that we can mark this as 5 people and keep the discount?
Thanks in advance.
|
|
Dean
|
November 28, 2012 at 5:20 am
Hi Andre,
1) you have two options here. Firstly you could separate them out into two events, and use Multiple Event Registration add on to make it easier to add multiple tickets. This would mean limiting each performance would be much easier.
Secondly you could use the “Use registration limits on time slots?” in the general settings. You would then add ticket number limitations to each time slot and you would also need to do an overall ticket limitation for the event. However, this is an experimental feature and may not work as intended, so use at your own risk.
2) If the ticket types are from one event, you can just set the “Additional Attendee Registration info?” option within the Event Options to no details required.
If the tickets are from different events, then no, unfortunately it treats those separately. However in recent versions of Event Espresso there is the option for the user to copy the attendee details from the first event they enter it into into the other events making it a bit easier.
3) If you have set it so that the family ticket is just a pricing option, instead of having 5 separate tickets, then no. The other option would be to use the Volume Discount addon (which is in beta but available for use)
With that addon you can set the event a particular category and set it so when the target ticket number is reached it kicks in a discount. You need to be careful with how you set it though because if you allow it to be too broad it will do the same for all events.
|
|
Andre Tomlin
|
November 28, 2012 at 7:13 am
Thanks for the quick reply. I’ll give the suggestions a try and get back to you if I have any more problems.
|
|
Andre Tomlin
|
November 30, 2012 at 7:50 am
Hi Dean,
We attempted to use the “registration limits on time slots” which works great in WordPress, however on the front-end side of the website it displays how many tickets are left on each time slot. This would be fine but it currently isn’t displaying the correct number of tickets remaining. Is this just because it’s still an experimental feature? Is there a way to disable this information showing on the front-end until it’s a bit more reliable?
Thanks in advance.
|
|
Andre Tomlin
|
November 30, 2012 at 8:37 am
One more thing, we are also looking to change the text on event with multiple start time from “Register for this event” to “Buy Tickets” which template do I need to look in to change this? I can’t seem to find it.
Thanks again.
|
|
Dean
|
December 3, 2012 at 12:26 am
Hey Andre,
I haven’t noticed the issue with the ticket numbers being incorrect before, but it is possible due to the experimental nature of the feature.
What addons are you running?
IF you want to block it from showing then it requires core file edit. event-espresso/includes/functions/time_date.php on line 219
$html .= '<option' . $selected . ' value="' . $time->id . '">' . event_date_display($time->start_time, get_option('time_format')) . ' - ' . event_date_display($time->end_time, get_option('time_format')) . /*" ($time->available_spaces " . __('available spaces', 'event_espresso') . ")" . */'</option>';
What I have done here is to comment out the bit that shows the time.
Regarding the text change, the easiest way to do this is via the language files, literally just translating them from English to English (or your preferred language).
We use a program called PoEdit, and we don’t have formal docs on it yet (we will) but here is a good discussion
|
|
Andre Tomlin
|
December 10, 2012 at 8:45 am
Thanks again Dean.
Another question has popped up. Is it possible to set up the cart feature (like you can have on an event with mulitple start times) for an event with just 1 start time?
|
|
Dean
|
December 12, 2012 at 5:44 am
Hi Andre,
If you are using Multiple Event Registration, it doesnt matter if the event has one or multiple times, they can be added to the cart the same way.
|
