Support

September 7, 2016 at 6:06 am

Hi there,

Any issues with license keys you may have will not effect how EE functions as we do not restrict EE based on the license key. What could happen is you may see a notice stating your license key is invalid or used on multiple domains, EE will continue to work in exactly the same way it is now even with this notice but it will mean we will need to ‘reset’ your key so it links with your new domain.

How are you moving the site over?

Actually are you changing domains or just moving servers and keeping the same domain?

If changing servers are you planning on using a plugin to search and replace your database with the new domain during migration? (you should NOT do this manually unless using a script to correctly alter serialized arrays)

September 7, 2016 at 1:33 pm

We’re not moving servers; we’ve been on a subdomain until now and we want to move oto the full domain.

Ok, thank you.

I am hoping (with everything crossed) to use something like duplicator plugin to copy/archive/move and then carry out a search and replace with something like violet blues plugin (both of which have worked for me well in the past)…

That should work fine, Duplicator should search and replace all of the DB for you to, I’ve used it a few times to move various EE sites around without a problem.

My biggest worry is the payment system – ideally I’d like to move the whole triangle of yourselves, Mijireh and Wordpay seamlessly, as it has taken quite a bit of time to get it all set up.

The integration between EE and Mijireh should not cause any problems. You will need to reslurp the page but I’ve found this usually takes minutes once you click to reslurp.

Did you need to add specific domains within WorldPay to get it up and running (I don’t think you would have needed to but not 100% sure).

Can I ask what too so long to setup with WorldPay? Do you mean the integration between WorldPay and Mijireh or the whole thing?

Do I need to wait until after the site has moved to ask you to reset the license key

If we reset your key now it will reassign to your current domain if its in use. As mentioned above an invalid license (which is the only thing that will happen with the new site) will not cause you any problems with EE so we can reset once moved and then the new domain will re-assign to the key.

and then ask Mijireh to reslurp the page?

You know you do that within the slurp page on your site, right?

Or is there anything I can do in advance?

You shouldn’t need to really. There’s nothing that should cause any particular problems within EE itself. The only part I’m not sure of is the integration within Mijireh (why I asked above) if you have had to set any urls that currently point to your dev domain, they will need to manually update within the account. If not EE passes those details over dynamically with the transaction so it should not be a problem.

Something you can do if you’re unsure is migrate the site to another test subdomain. The procedure is exactly the same just be sure to prevent the site from being indexed by bots and you can then test that everything works fine on the new test domain (leaving the original test site alone) before doing the actual migration. You’ll then see if there are any pitfalls from the migration that are not obvious currently.

September 9, 2016 at 3:45 am

We don’t have access to all of Mijireh and I have not tested Mijireh with WordPay personally. We have test accounts etc but not access to all of the payment gateways from there as there are so many (and we “shouldn’t” actually need to test them all, that’s what Mijireh is for) but as far as EE is concerned Mijireh is just another offsite payment processor.

By that I mean it shouldn’t really matter if your using WordPay, eWay, Realex or any one of the numerous gateways they integrate with as far as EE is concerned, EE integrates with Mijireh and they integrate with X. So when you make a registration with EE and pay with Mijireh, EE relies on Mijireh’s response to determine what to do next, what Mijireh is doing in the background and with which payment provider shouldn’t make any difference.

So what I can tell you is that we don’t know of any issues with migrating EE sites and Mijireh. There may well be one/some (hopefully not 🙂 ) and if they do come up we are more than happy to help if it’s an issue within EE but again we’ve not heard of any and testing the migration on another subdomain should show if there are any of those unknown issues.

I have moved sites around that used Mijireh and didn’t have any issues when doing so, I just re-slurped the page and all was good, but that’s using test accounts which in theory should be exactly the same, in practice sometimes not.

September 9, 2016 at 6:00 am

Good luck, but I’m sure you won’t need it 😉