Support

January 23, 2025 at 2:12 pm

Hi Vincent,

My apologies for missing your reply!

So our EE3 is not losing PayPal Pro and we will not be affected with our payments processing?

Correct, EE3 isn’t changing and has not deprecated specific payment methods. You can consider EE3 itself as deprecated in that we support it but no longer actively develop new features on it, but we haven’t made any changes to EE3 payment methods.

If EE3 payment methods had been dprecated, you’d have already lost Paypal Pro at this point (just o highlight that PayPal Pro is still active on your site, so no changes to EE3).

Are you saying that the EE3 will be phased out at some point and we will be forced to move to EE4+?

Not so much force to move to EE3, but yes, EE3 will eventually be phased out.

We currently only fix critical issues with EE3 and no longer add new features to it, so you can consider it deprecated (support but not actively worked on) for the time being but that will change at some point.

Or can we stay on EE3 with no future issues?

Sort of, as PHP moves forward you’ll run into issues with the EE3 codebase as its not coded for PHP8 coding standards. So I can’t say you wont run into further issues in time.

If we moved to EE4 as you mentioned, what are the differences and the cost?

It depends on which add-ons you need, but you can stay on your current license as it stands and still use EE4.

If we moved to EE4, is this something Event Espresso would do for us for a fee? If so, what is the fee?

We do offer a migration service, we would need to do a quick assessment on the site to discuss the fee as there are many factors which can change the work involved (people hacking up EE3 to so something unexpected, saving data within the database in unexpected locations then means migrations need more work as the data schema has been manually changed etc).

If migrating is something you are wanting us to do I can set up a meeting to run through this assessment with you.

I’m being honest Tony, I have no idea what the difference is between EE3 or EE4, or even what they do for us….

Well pretty much everything you’ve just listed there is ‘core’ functionality with both versions, its just how they are handled, displayed and configured which would be different. The system itself is very different (creating events in EE3 is very different too EE4, it has the same basic idea but the interface has very much changed).

Our main concern like any other business is being able to have our classes available and be able to take payments.

I understand, that’s the core functionality regardless, it all just depends on what needs to be done to make sure everything works with the current theme and migration can be run smoothly.

Thats part of what we do with the assessment mentioned above.