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Vincent
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January 17, 2025 at 12:14 pm
Hello,
We have seen a banner on the back end of the website that is telling us as of Jan. 15th 2025 that PayPal Pro will no longer be supported, is this true? We have PayPal Pro and are concerned on this not working anymore. How long do we have before it stops working and we can’t accept payments anymore with it? How do we change to the PayPal Commerce with having EE3? We do not have a developer and would either need to do it our selves if it’s simple or would need to hire someone to do it. Does Event Espresso do something like this for a fee?
Please advise
Thank You
Save A Heart CPR
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Tony
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January 17, 2025 at 12:24 pm
Hi there,
It’s true for EE4; your site currently uses EE3, which the above does not apply to 🙂
Event Espresso 3 is currently our legacy version, we only push security/critical updates for EE3 now as the intention is for everyone to move over to EE4+
So, would you be interested in looking into moving over to EE4 rather than continuing to use EE3? We can look into providing the migration as a service for you if its not something you are comfortable doing yourself.
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Vincent
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January 17, 2025 at 12:54 pm
Wow, thank you for this information because I have already spent around 4 hours in the last few days speaking with PayPal and GoDaddy about trying to get some new payment option and nobody can seem to assist me correctly! I been going crazy trying to get something done so we don’t start losing business from our website.
Question so I understand you correctly
So our EE3 is not losing PayPal Pro and we will not be affected with our payments processing?
Are you saying that the EE3 will be phased out at some point and we will be forced to move to EE4+? Or can we stay on EE3 with no future issues?
If we moved to EE4 as you mentioned, what are the differences and the cost?
If we moved to EE4, is this something Event Espresso would do for us for a fee? If so, what is the fee?
I’m being honest Tony, I have no idea what the difference is between EE3 or EE4, or even what they do for us. Our original guy years ago who created the website is the one who put the EE3 into the website for our Event Calendar. This allows us to add our classes, make simple changes to them and of course take payments when a client registers for a course. The system also sends us an email alert letting us know that someone registered for a course, we also receive another email letting us know a payment was received (Same email goes to the client). Other than that, I have no clue what EE3 does or offers over others like EE4. I’m in hopes I answered your question better in order for you to understand what it is that we need. Our main concern like any other business is being able to have our classes available and be able to take payments.
Thank you very much for your help and any other further assistance you can give!
Vince Sciurba
Owner
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