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Most recent attendee being over-written!

Posted: January 9, 2013 at 5:13 pm


January 9, 2013 at 5:13 pm

Here’s a weird glitch…I’ve been trying to test my PayPal payment processing (which still isn’t working BTW – neither the customer or the IPN is being returned to my website)…anyway…every time I go to register an attendee, they get added to the attendee list, but they REPLACE the last attendee I had signed up (ie the previous person disappears). Is this just a cookie/shopping cart glitch…or is it a real problem???


  • Support Staff

January 9, 2013 at 6:12 pm

With PayPal’s IPN and return page not working, it sounds like the URL’s getting sent to PayPal are not correct. Can you post a link to the registration page so we can take a look?

With the most recent attendee being over-written, this will happen if, and only if, the default payment status is set to incomplete and the registration limit is close to being reached. For example, if the attendee limit is set to 10, and there are a few incomplete (non-paid) registrations in the system, a paid registration will take one of the unpaid registration’s place. If you set the default payment status to pending, all registrations will count toward the limit.


January 9, 2013 at 6:25 pm

I think it was a web browser cookie thing. If I closed all my browsers and started the whole process again, it added the new attendee instead of replacing.

You will be happy to know I actually just got the payment process working too – what a learning curve! Few things that contributed to the problem…
1) I didn’t realize that I had to have my Sandbox PayPal account e-mail address in the PayPal settings instead of the real one (duh!)
2) I can’t use the Force “HTTPS on Return URL” or I get that crazy error.
The ONLY issue I’m having now is that stupid warning that the page the user is going to is not secure.
Will this disrupt payment in any way? If they click “do not continue”?


  • Support Staff

January 9, 2013 at 6:44 pm

They will not get to registration confirmation screen if they don’t return from PayPal.

If you install a SSL certificate for the domain, then set the Force https on return option, they will not get the insecure page warning.

You can get a free SSL cert from, or buy one from your host or domain registrar.


January 9, 2013 at 6:56 pm

They actually still do get back to the confirmation screen – is that weird? I’m going to install a SSL certificate though…just in case. Thanks so much for all your help – you guys are great!

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