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More then 8 items and events wont load

Posted: July 26, 2016 at 11:54 am

Viewing 7 reply threads


Trevor Tessier

July 26, 2016 at 11:54 am

Hello, I have a page on my website that displays one event category. Anytime we have more then 8 items in that category the EE events list will not load. We turn any 2 off and they load just fine. We tried to troubleshoot to see if it was a specific event error that was making none of them load but after our testing as soon as there were 8 and under the page leaded fine no matter which events were disabled.

Any ideas why that is the case. Post settings are for 20 on the site before pagination. Does EE use less and is this a pagination issue?


Tony

  • Support Staff

July 27, 2016 at 3:56 am

Hi Trevor,

Just to confrim ar you using [ESPRESSO_EVENTS category_slug=your_slug]?

If you enable wp_debug and then load more that 8 events on the page does it show any errors?


Trevor Tessier

July 27, 2016 at 11:15 am

I enabled debug. With 7 events no error. With 8
An error has occurred:
The stored data for session ee_ssn_81515bd580fb4f9b2539b7a2a1ea1df8 failed to pass a hash check and therefore appears to be invalid.

And yes, we are using that style of shortcode.
[ESPRESSO_EVENTS category_slug=cinema-series]


Tony

  • Support Staff

July 28, 2016 at 9:52 am

Are you running any caching plugins on your site?

Does you host run server side caching?

This error:

The stored data for session ee_ssn_81515bd580fb4f9b2539b7a2a1ea1df8 failed to pass a hash check and therefore appears to be invalid.

Usually means EE is receiving cached data.

You can try disabling the hash check to see if another error is shown using:

add_filter('FHEE__EE_Session___perform_session_id_hash_check', '__return_false');

to your themes functions.php file or a Custom Functions Plugin. However if pages are being cached on the server you’ll run into further problems.

Can you link me to the page your viewing please?


Trevor Tessier

July 28, 2016 at 10:58 am

No cache. We had to completely disable that because no matter what we did it still messed with the shopping cart. No server site cache either.
https://www.fortedmontonpark.ca/events/capitol-theatre-cinema-series/


Tony

  • Support Staff

July 29, 2016 at 2:54 am

Did you add the above function to bypass the hash check?

Can you add event to the category so I can view the page when it fails please.


Trevor Tessier

July 29, 2016 at 11:34 am

I added the code an now the additional events will load. Here is the page
https://www.fortedmontonpark.ca/events/capitol-theatre-cinema-series/


Tony

  • Support Staff

August 1, 2016 at 7:34 am

Hmm, ok.

The hash check that is happening without that code basically reads your session value from the database and compares it with the session id your currently have which should match unless something is caching the requests.

Can I take a look into this further? I’ll need temporary login and FTP details so I can enabled/disable WP_Debug as I dig a little deeper.

If so you can send details using this form:

https://eventespresso.com/send-login-details/

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