Support

October 3, 2013 at 10:34 am

With Stripe, will customers be able to stay on my site or will they be brought to an external page during payment?

October 3, 2013 at 11:30 am

How do I setup Stripe up by myself; is it a complicated process?

I’m on their web site now but do not have the faintest idea where to begin.

October 3, 2013 at 12:05 pm

I think I just answered my own question. I found Stripe’s support page, thank you for your help though.

October 3, 2013 at 12:29 pm

Yeah for one year Digicert charges $175. Hostgator only charges $39.95 for 1 year.

There’s probably little difference between the 2 of them right?

Am I just buying “the name” if I purchased Digicert?

October 4, 2013 at 9:05 am

Ok I’m reading the directions for HTTPS plugin. I’m good with Steps 1 & 2.

I’m unsure whether I’m using the Multiple Event Registration. I have multiple events throughout my calendar but does that necessarily mean I’m using that plugin, (sheesh). I think I only need to Force SSL exclusively to certain pages, but I’m not 100% sure.

Also I’m having a little trouble figuring out where to go for Step 4 or 5 – not sure where the area (image shown in directions) is located or if that correlates with Step 4 or 5 – ugh.

October 4, 2013 at 9:24 am

Ah i figured it out – that little diagram is a little outdated, lol.

I had to click Secure Post under HTTP. Thanks for reading my conversations to myself ha

October 4, 2013 at 10:04 am

On Payment Settings for Stripe – there are 2 prompts that call for a “Stripe Secret Key” and a “Stripe Publishable Key”. There is also a “Force HTTPS on Return Url” box that can be checked or left blank.

Are the first 2 Keys necessary to complete, and should I leave the box blank or check it?

And would you recommend that I check the “Display a Form Header” box?

October 4, 2013 at 10:32 am

Okay I do need some help here. I’m using the test keys and trying out a test registration. I don’t want to put $720 on my credit card either to test. How can I test to make sure without transacting with an actual purchase?

Also is it possible to give customers the option to pay for half the class early and to allow them to pay for the other half in person? (ie lock them into a spot in my class by allowing half the course payment online)

Ahh, please help, I know I’m close.

October 4, 2013 at 2:08 pm

You said, “If you already have the Thank You page set to force as SSL, you do not need to check the Force SSL box.”

Where would I set the Thank You page for starters? I thought I had to manually check the box on each of EE’s pages – ie. Registration, Thank You, & Registration Cancelled pages. Isn’t this the only way to set the Thank You page etc. to Force SSL?

I also don’t see that wording present anymore – I think the new wording is “Secure post” under HTTPS plugin on the sidebar.

When I go to the HTTPS plugin, this is what I am presented with (checkboxes before each option’s 2nd line):

I should check “Force SSL Exclusively,” correct?
———————————————————
“SSL Host
Port

Force SSL Administration
Always use HTTPS while in the admin panel. This setting is identical to FORCE_SSL_ADMIN.

Force SSL Exclusively
Any page that is not secured via Force SSL or URL Filters will be redirected to HTTP.

Remove Unsecure Elements
Remove elements inaccessible over HTTPS. May break other plugins’ functionality.

Debug Mode
Outputs debug information to the browser’s console.

Proxy No Auto Yes
If you think you may behind a proxy, set to Auto. Otherwise, leave the setting on No.

Admin Menu Location
Sidebar Settings
———————————————————

Also, when I’m running a test registration, what should I fill in for the billing information on my Registration and Payment Page – ie Name Address City etc. – just my own info or something else ? And along w the 4242424242424242 – what should I make the expiration date and cvc code?

Is this where I actually test? I’m still confused where to do that …

Thank you again for your help; it’s been tremendous.

And sorry for the confusion – I just want to get this right asap, so I can get out of EE’s hair.

October 4, 2013 at 2:54 pm

Ok I will test out with fingers crossed.

October 5, 2013 at 9:08 am

After reading through some of the other posts in the support forum, I realize now that the issue of automated emails hitting my customers spam folders might be out of my control – which really stinks, but is there any other alternate solutions to remedying this obstacle?

Also is it possible to change the actual outlook of the emails themselves and make them appear less automated and “friendlier” – in other words, can I change the outlook ie font and line spacing?

In my test response email, all of the lines in the message are smooshed together. Any ways to fix here as well?

Thanks