Support

August 26, 2020 at 3:15 pm

Hi there,

1.When trying to use the original Mollie plugin, the Event Espresso payment methods do not include the Mollie payment options. I discussed with Mollie and the reason is as follows:
The reason that the payment methods are not show is because Event Espresso has set the parameters for the methods.
Methods: the parameters set for the methods should also contain Mollie iDeal and Mollie Credit card, but these are set by you.

We do not set which payment methods are available to you from within the payment method itself so I’m not sure what they are referring to.

This is the code used to create a payment with mollie:

$redirect_args['amount'] = $amount;
$redirect_args['description'] = $order_description;
$redirect_args['redirectUrl'] = $return_url;
$redirect_args['webhookUrl'] = $notify_url;

if ( $this->_mollie_locale ) {
    $redirect_args['locale'] = $this->_mollie_locale;
}
// Load and setup Mollie API.
$mollie = $this->load_mollie();
try {
    $mollie_payment = $mollie->payments->create($redirect_args);
}

As you can see, no payment methods set anywhere, the $mollie_payment is then used to pull the URL which you are redirected to.

2. The second issue is that when someone goes to the payment method up to paying with the card but returns they are being redirected to the Thank you page even when the payment was not finished. This is also a redirect from EE plugin.

Returning to the thank you page does not mean their registration is complete, the Reg Status would still be Pending Payment if the payment isn’t complete.

May I ask how the user is returning to the site? I can’t reproduce this with my Mollie account.

August 28, 2020 at 5:51 am

Issue 1. However, the Mollie payment methods are not shown when using the official plugin but they are working when using another plugin. Why could this be?

I’m not sure, you mentioned you’ve discussed this with Mollie who stated we are setting the payment methods and as you can see, we are not. I’m assuming you’ve enabled the payment methods on your Mollie account?

Are you in live or test mode?

Which other plugin? I’ll take a look.

Issue 2. Yes -> go to payment via iDeal/Credit card up to the point to fill in the details. Go back on the page and then click: Previous website. This lands the user to the Thank you page congratulating that the payment was a success although it was not.

If I test this, select iDeal/Mollie and get redirected to Mollie: https://monosnap.com/file/IykZYnXAahMTnTao5b3BYMOCi45Gmi

Select a payment method and then click back: https://monosnap.com/file/bYoOUgoijFbVggp0FyIwZRWMMSC3W9

Then back to Website: https://monosnap.com/file/bYoOUgoijFbVggp0FyIwZRWMMSC3W9

I arrive back at the payment options: https://monosnap.com/file/Ufylg3GnanNTNpZP87CfqX15esDSxI