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Mobile Ticketing: "Sorry can't login"

Posted: January 14, 2013 at 8:20 am

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Edouard Morrissette

January 14, 2013 at 8:20 am

Hi, I installed Event espresso, the ticketing and the espresso-services. I’m able to create events’s and print tickets. I used a test user to register and print ticket. So far, so good.

I installed the Event Espresso mobile app for my iPhone. I provide my site’s url: “cybersavoir.csdm.qc.ca/rv2013” (exactly) and i provide for user and password the blog’s admin credentials. I get “Sorry can’t login – blog returned invalid data“.

My xmlrpc works, though: the WordPress app for iphone allows me to publishs posts to the same blog through xmlrpc…

what else should i look for?

NOTE, i’m running a multisite WordPress. I installed the plugin but only activated it for the /rv2013/ blog.

info from my Help / Support Page:

Version WordPress: 3.3.1
Version PHP: 5.3.3
Version MonSQL: 5.1.61
Event Espresso Version: 3.1.29.1P
Adresse WordPress(URL): http://cybersavoir.csdm.qc.ca/rv2013
Répertoire de Contenu WordPress: /var/www/html/wp-content
Adresse du site(URL): http://cybersavoir.csdm.qc.ca/rv2013
URL Plugin Event Espresso: http://cybersavoir.csdm.qc.ca/rv2013/wp-content/plugins/event-espresso/
Chemin Plugin Event Espresso: /var/www/html/wp-content/plugins/event-espresso/
Téléchargement de l’URL Event Espresso http://cybersavoir.csdm.qc.ca/rv2013/wp-content/uploads/espresso/
Chemin de téléchargement Espresso Event
/var/www/html/wp-content/uploads/espresso/
Chemin Modèle d’Evénement Espresso:
/var/www/html/wp-content/uploads/espresso/templates/
Chemin Passerelle événement Espresso:
/var/www/html/wp-content/uploads/espresso/gateways/


Josh

  • Support Staff

January 14, 2013 at 11:47 am

Hi Edouard,

The mobile ticketing app api wasn’t written to be compatible with multisite, but you can work around this limitation if you’re comfortable with editing a few files in the mobile app api.

In a nutshell, this involves opening the entire espresso-services directory in a code editor and do a global find and replace for:

{$wpdb->prefix}events

and replace with

{$wpdb->prefix}7_events

Note: the above code example will make the mobile app look for the site with the ID of 7. You’ll need to find and replace with the blog ID where you have Event Espresso installed.

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