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Mobile ticketing 404 error

Posted: November 14, 2012 at 4:49 pm


Simon Lee

November 14, 2012 at 4:49 pm

Hi,

trying to get the mobile app api to work. on newbeginningschurch.com.au but I keep getting the following error

“HTTP/1.1 404 Not Found”

Any help on this matter would be greatly appreciated.

I have uploaded the espresso service folder to the server, and the folder permissions is 755
XMLrpc is enabled and is on the root location of wordpress (the file is xmlrpc.php, I also tried changing the name to xml-rpc.php)

Info from help support page:
WordPress Version:
3.4.2
PHP Version:
5.2.17
MySQL Version:
5.5.27
Event Espresso Version:
3.1.28.3.P
WordPress Address (URL):
http://newbeginningschurch.com.au


Josh

  • Support Staff

November 14, 2012 at 6:58 pm

Hi Simon, Can you try with the default theme and with no other active plug-ins than Event Espresso?

Testing with the default theme and plugins disabled will help pin down where the problem is. If everything works then you go back and enable your theme and then try it again. If everything still works then you go back and activate each plugin one at a time until you find the one that is causing the breakage. If this doesn’t work, I can next suggest to contact the web hosting provider and check that the server’s configuration doesn’t block the XML-RPC protocol.


Simon Lee

November 14, 2012 at 8:06 pm

Josh,

thanks for the reply.

I have taken the site back to the default theme with only the espresso plugins working and still the 404 error

I have been onto tech support for the hosting server and they are not blocking xml-rpc.

Is there something else that needs to be looked at to fix this problem

Simon


Josh

  • Support Staff

November 20, 2012 at 11:44 am

Hi Simon,

Is this a multi-site or a single single installation of WordPress?

The support post ‘Mobile ticketing 404 error’ is closed to new replies.

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