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Mobile App SLOWWWWWWW

Posted: November 26, 2014 at 2:15 pm

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Basel Alaya

November 26, 2014 at 2:15 pm

Anyone can help me the mobile App is too slow and some times not login !!!


Josh

  • Support Staff

November 26, 2014 at 2:51 pm

Hi Basel,

Please let us know which version of the Mobile app and Espresso API you are using. Also, can you let us know if your site is hosted on a shared host or is it a VPS?


Basel Alaya

November 26, 2014 at 3:07 pm

i’m using event espresso 1.6.4 on iphone 5s
and i installed it on Android Nexus 5

Both same issue

I have Shared IP Address


Basel Alaya

November 26, 2014 at 3:09 pm

You can check the website http://www.fkc.ae/wordpress/

its in arabic


Tony

  • Support Staff

November 27, 2014 at 2:12 am

Hi Basel Alaya,

Without login details there is not much we can see on the site unfortunately.

Is it loading the attendee list that takes a long time?
If so how many attendee’s does your event have?

When you say sometimes not login, do you mean the session expires and forces you to login once again?

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