Please let us know which version of the Mobile app and Espresso API you are using. Also, can you let us know if your site is hosted on a shared host or is it a VPS?
Without login details there is not much we can see on the site unfortunately.
Is it loading the attendee list that takes a long time?
If so how many attendee’s does your event have?
When you say sometimes not login, do you mean the session expires and forces you to login once again?
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Support forum for Event Espresso 3 and Event Espresso 4.