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Racheal A
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December 30, 2014 at 10:38 am
Hi-
I am on EE3 and we are using the mobile app hd for iphone for our event entry. When we check someone in , we then have to give them a wristband. In the few minutes it takes to wristband them, I am being signed/logged out of the app. So each time I have to login back in to the app, before I can check the next person in. This is really slowing down the check-in process.
Is there a setting somewhere that will keep me logged or at least logged in for a longer amount of time? Is there any correlation with when my iphone locks?
Thanks!
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Lorenzo Orlando Caum
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December 30, 2014 at 11:36 am
Hi Racheal, please raise the API session timeout to a higher value such as 10 minutes:
http://cl.ly/image/3z2m3t2S0o2G
Event Espresso –> API Settings
—
Lorenzo
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Racheal A
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December 30, 2014 at 1:30 pm
Thank you so much! I thought there had to be an easy way to do that, but couldn’t find it anywhere!
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