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Mobile app access through SSO

Posted: June 6, 2019 at 1:21 pm


ICLE

June 6, 2019 at 1:21 pm

What would be the login on the mobile app to bypass SSO?

https://mysite.com/wp-login.php?oauthlogin=false

Used to work but now does not work, I get an error on an iPhone7 that states:
===============================================================
The data is not in the
correct format.
The data couldn’t be read because it
isn’t in the correct format.
===============================================================
OK

This failure to log in with mobile will fail the scanning with phone feature.


Josh

  • Support Staff

June 6, 2019 at 3:04 pm

Hi,

When you use the apps you actually only put the site’s URL into the URL field. e.g.

mysite.com


ICLE

June 7, 2019 at 5:59 am

in order to access the site I have to step around a SSO, so have been appending ?oathlogin=false to the normal desktop login to manage the site. The mobile login does not accept that string, nor the straight up domain name as login. I still get the error.
https://monosnap.com/file/QmX4WL4PZfMzARj0fYZjdiBIdGodsNiPhone error with mobile app when site is in SSO control?
I need the mobile app for scanning. Is there an update or something I am missing?
EE mobile 2.6.5
iPhone7s


Josh

  • Support Staff

June 7, 2019 at 9:46 am

Hi,

The apps actually do not support SSO. The WordPress site must allow for authentication via Basic Auth in order to use the mobile apps.


ICLE

June 7, 2019 at 10:19 am

Is there any work around, or someone I can contract to fix this.
I have spent the last 6 months getting SSO going and now I cannot use the scanner?


Josh

  • Support Staff

June 7, 2019 at 10:27 am

You could use the Event Espresso 4 barcode add-on and scan from within the WP dashboard (or a page on the front end of the site via the barcode scanner’s shortcode).

If the site can allow for Basic Authentication, you’ll be able to use the apps, they just cannot authenticate with SSO.


ICLE

June 7, 2019 at 10:36 am

Let me do a test to make sure the SSO is the culprit. The app was working before we got the SSO going….

Is this a (1) physics impossibility or (2) simply the software doesn’t do it now but could be developed by the right developer?


Josh

  • Support Staff

June 7, 2019 at 10:40 am

I don’t know. I don’t know anything about SSO + WordPress and how that could potentially interfere with Basic Authentication. A server administrator that understands how Basic Auth may be able to get this working. It’s really not an option for a developer to make changes to the app as that’s something you download from the app store.


ICLE

June 10, 2019 at 6:19 am

https://monosnap.com/file/1aEw6eftdTQZbWxnMn3bKpTyGiTqPA
Please consider this a request to have oauth.
It is not clear to me if this is your app or if someone else developed it.
How do I get in direct contact with the app developers?
Thanks.


ICLE

June 10, 2019 at 6:26 am

Do I need to install “Application Passwords” plugin perhaps?
https://wordpress.org/plugins/application-passwords/


Josh

  • Support Staff

June 10, 2019 at 8:01 am

You could try the Applications Passwords plugin. Please note that Application Passwords does not support SSO. So instead of SSO the users of the app would input the password provided by Application Passwords.


ICLE

June 11, 2019 at 12:39 pm

Does the app have an actual unique URL it calls? I can whitelist URLs I know about…
https://monosnap.com/file/Tgzytu2rD8TuZGyomM92qep2knft7C


Josh

  • Support Staff

June 11, 2019 at 12:47 pm

Yes, the app makes requests to

domain.com/wp-json/ee/v4.8.36/site_info/
/wp-json/ee/v4.8.36/events/*
/wp-json/ee/v4.8.36/checkins/*
and so on.

If you can unrestrict access to wp-json/ee/v4.8.36/* then the apps can access the data from your site.


ICLE

June 20, 2019 at 7:00 am

This reply has been marked as private.


Josh

  • Support Staff

June 20, 2019 at 7:12 am

Thanks for letting us know it worked. 🎉

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Updated by  Josh 2 months, 3 weeks ago ago

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