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Paua (Jeroen Wilms)
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April 21, 2013 at 7:25 pm
Hi guys,
Although I contacted you earlier on this matter – https://eventespresso.com/topic/app-keeps-on-fetching-events-and-seems-stuck-in-a-loop/ – and have of course again tried all the solutions provided earlier, I still have not been able to connect to the site using the app. One thing I did find out concerning last time is the siteid=2 in stead of 1. Tried with this changed, but didn’t work either. Also checked the new documents on using API (good that it’s updated) but unfortunately no solutions..
Here’s my system status report:
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Versions
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Event Espresso version: 3.1.31.1
WordPress version: WPMU 3.5.1
Installed plugins: Admin Footer Text by S H Mohanjith (Incsub), Andrew Billits (Incsub) version 1.0.9, Akismet by Automattic version 2.5.7, Analytics360 by Crowd Favorite version 1.3.0, BackWPup by Inpsyde GmbH version 3.0.8, Event Espresso – MailChimp Integration by version 1.0.4, Event Espresso – Members Addon by Event Espresso version 1.9.7, Event Espresso – Multi Event Registration by Seth Shoultes version 1.0.4, Event Espresso – Recurring Events by Event Espresso version 1.1.7, Event Espresso – Ticketing by Event Espresso version 2.0.9, Event Espresso by Event Espresso version 3.1.31.1, Exclude Pages from Navigation by Simon Wheatley version 1.92, MailChimp by MailChimp and Crowd Favorite version 1.2.14, Membership by Barry (Incsub/WPMU DEV) version 2.0.7, Post Types Order by Nsp Code version 1.5.7, Quick Edit Page Popup Menu by David Rowbory version 0.4.4, Regenerate Thumbnails by Viper007Bond version 2.2.4, WPML Multilingual CMS by ICanLocalize version 2.8, User Switching by John Blackbourn version 0.7.1, WordPress HTTPS by Mike Ems version 3.3.6, WPML CMS Nav by ICanLocalize version 1.3, WPML Sticky Links by ICanLocalize version 1.3, WPML String Translation by ICanLocalize version 1.7, WPML Translation Analytics by ICanLocalize version 1.0.1, WPML Translation Management by ICanLocalize version 1.6
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Settings
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Home URL: http://www.nhtvtheater.nl
Site URL: https://www.nhtvtheater.nl
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Registration Pages
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Event Page: #33 – http://www.nhtvtheater.nl/tickets/
Payment/Thank You Page: #7 – http://www.nhtvtheater.nl/tickets/confirmation/
Transaction Notification Page: #9 – http://www.nhtvtheater.nl/tickets/transactions/
Cancel Return Page: #8 – http://www.nhtvtheater.nl/tickets/cancellation/
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Server Environment
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PHP Version: 5.3.16
Server Software: Apache
WP Max Upload Size: 8MB
Server upload_max_filesize: 8MB
Server post_max_size: 8MB
WP Memory Limit: 64MB
WP Debug Mode: No
Espresso Logging: Log directory is writable.
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I have the latest app with the latest Android on a Samsung Galaxy SIII phone.
Can you guys have a look at it? You still have your adminuser activated. Please contact me if more info is needed.
Hoping for a quick response. Would like to start selling on Tuesday, Wednesday latest (GMT+1).
Kind regards,
Jeroen
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Paua (Jeroen Wilms)
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April 21, 2013 at 7:29 pm
Also I have these plugins network activated: Google Analytics Multisite Async, Hide Welcome Panel for Multisite, Installer, Jetpack, Multisite Plugin Manager, Multisite Toolbar Additions, Multisite User Management, Network Plugin Auditor, Redirection, Search by ID, Simple Page Ordering, Site Wide Text Change Lite, W3 Total Cache, WordPress SEO, WordPress HTTPS, WP Logs Book, WPMU DEV Dashboard, Custom Admin Branding, Custom Admin Bar.
Looking forward to hear from you!
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Paua (Jeroen Wilms)
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April 21, 2013 at 7:48 pm
My Apache log file shows these lines:
82.173.153.14 – – [22/Apr/2013:03:44:30 +0200] "GET / HTTP/1.1" 200 4640 "-" "Mozilla/5.0"
82.173.153.14 – – [22/Apr/2013:03:44:31 +0200] "POST /xmlrpc.php HTTP/1.1" 200 2150 "-" "wp-android/1.4.0"
82.173.153.14 – – [22/Apr/2013:03:44:32 +0200] "POST /espresso-services/events.php HTTP/1.1" 500 548 "-" "Apache-HttpClient/UNAVAILABLE (java 1.4)"
Maybe this is helpful? My only clue is that events.php starts a process that is unable to complete, hence UNAVAILABLE. Any more?
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Josh
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April 22, 2013 at 1:39 pm
Hi there,
The old API was never intended to be run on multisite. In some cases people were able to get it to work by making modifications. Have you tried the new API that is available from the pre-release channel (you can opt-in to the pre-release channel from your account page). Please note: currently the new API is compatible with the Event Espresso HD iOS app version 1.5.
https://itunes.apple.com/us/app/event-espresso-hd/id604494948?mt=8
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Paua (Jeroen Wilms)
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April 23, 2013 at 7:10 am
Hi Josh, what modifications should I make to get it working? You probably have some known issues that maybe coinciding with the solutions discussed.
I have no iPad to set up a test environment for the new API. I’ll try to get hold of one in some days and get that back here. In the meanwhile I would like to get it working with the current API.
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Josh
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April 23, 2013 at 1:18 pm
The new API works with any current version’s iOS device.
The older API isn’t supported on multisite.
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Paua (Jeroen Wilms)
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April 23, 2013 at 3:55 pm
I do not have any iOS device to use yet. When will you have an Android version ready? What can I do to get this working asap besides the obvious getting an iOS device or in case this doesn’t work?
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Josh
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April 24, 2013 at 9:16 am
Hi there,
There are no plans currently for an Android app that uses the new API.
When you were reporting issues with the ticketing app back in February Seth had asked you about how the site was set up as https and http were redirecting to two different websites. Is the site still set up this way?
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